True Email CC
under review
H
Harlequin Marmoset
We need the ability to do a true CC for emails sent from Tern. There are many times that a couple will be planning a trip together and having the system send two separate emails does not help make sure everyone is seeing all the information when they're replying to just one person.
W
Worthy Capybara
I know I can see in sent, but I like to be CCd on every client email as well. It’s a nice reminder to me plus I know they are going out as scheduled. I’d love a cc even if the first name variable is the primary’s name only.
C
Clear Bobolink
Yes to this! I keep getting clients question why I'm not including their partner or other travelers on their emails.
N
Nectarine Condor
Same. It's causing me issues with clients.
P
Proud Falcon
In addition to this, I would like to see when you click on the Send To line, that we can see the travelers names from a drop down box for anyone that is assigned to that trip already. Right now you have to know the name of everyone on the trip.
C
Current Crab
Yes, I had a couple both in the To line but just got a text as to why I was including his wife on the email. I did -- for some reason Tern sends them separately. And you can't add the person back to the email trail. You have to start the emails over again. some improvements on emailing compared to TJ but still need to be able to keep the email trail going, add folks to the email, etc.
A
Acid green Tortoise
Yes, this is so important!
N
Nectarine Condor
Very important! It's causing me all kinds of issues with clients. I don't get one this isn't one of the first things they've fixed.
This post was marked as
under review