Travel advisor mobile app | Tern Feature Requests

Travel advisor mobile app

under review

Yinmn blue Bobolink

I often need to see what my clients see and make edits to trips on the go. It would be very helpful to have a travel advisor side to the app so I can edit trips directly from my phone.

Created by Autopilot

July 10, 2024

David Shull

Merged in a post:

An app for agents

Sufficient Porcupine

Easy access to clients' itineraries for when we're on the go and need to quickly respond to their questions and requests

3 days ago

Wheat Boa

YES! YES! YES! I am on the road so much that an agent app would help a TON!

Flame Thrush

or simply a second app that we can log into with our agent credentials

Papaya Squid

yes! yes! yes! Please include full functionality, including tasks, create new trip, add contact, commissions, etc.

Distant Blackbird

This would be so helpful since i run the majority of my business from my phone

Warm Pike

YAS please!

Judicial Meadowlark

I agree - it would be wonderful to adjust on the go! It's hard to fully use your tern account in a mobile web browser.

Overseas Bass

I miss being able to work on my clients itinerary where ever I am, it is the only feature that I really miss having from my previous itinerary builder, i am never at my computer I pretty much do everything on my phone

Current Crab

We have this now

Jade Lizard

Current Crab Yes, but is a workaround (by logging into the app with your Tern account), not a fix.

There is no real agent app.

Vanilla Pheasant

Current Crab yes, but we can't actually do anything in that reservation. Nor can we see anything like documents or agent only information.

Interim Mole

Current Crab This is so cumbersome when you're traveling and using the Tern app for your own trip to have to logout and in with a different email just to manage your clients, there really needs to be two different apps.

Still need the ability to see what your client sees in the client app without adding yourself to their itinerary, but an advisor app with full access is needed to manage all your clients.

Broad Octopus

I'm not sure if this needs to be a separate feature request, but I'll add the comment here as well. A snag we have currently is if there is a delay in travel and the clients are returning later than planned, it disappears from the app. So while I was looking up details to arrange accommodations or rental cars, I no longer had those details in front of me.

So if we can have a buffer or set a time of say '3 days after return date' the trip will be considered 'inactive' and disappear from the app could be a simple fix!

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