Support Offline Itinerary Access | Tern Feature Requests

Support Offline Itinerary Access

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Late Manatee

It seems that there is no way to access the itinerary without WiFi. This is a problem for clients who are on a trip.

Created by Ellen Longley

November 4, 2024

Molly Johnson

marked this post as

complete

As mentioned in the comments, we do support this today! Help center article for it is here: https://help.tern.travel/en/articles/9449314-traveler-mobile-app-offline-access

Many Prawn

Molly Johnson this one should be closed. Offline itinerary access is already supported. Perhaps link to a help article for this advisor?

Funny Crocodile

If they have the app they can access the itinerary without wifi. They just need to make sure to open the app before they leave a wifi area so it can download the info. Then, even without wifi, they can open the app and see the itinerary.