See if client has viewed an email | Tern Feature Requests

See if client has viewed an email

complete

Rosé pink Pony

We had been using Dubsado and it will let you know if a client viewed an email you sent. This would be a really handy feature!!

January 21, 2025

Canny AI

Merged in a post:

READ RECEIPTS

Charcoal grey Bison

I would love to be able to see read receipts for email written outside of Tern using the same email address.

March 10, 2025

Interim Wildebeest

Yes please!

Jade Pathe

marked this post as

complete

Many Prawn

This already exists. Jade Pathe i'm tagging you to close this one out.

Blush Cat

This already exists within Tern. If you send the email through Tern, go to the Email tab (on the left) within the Trip, click on the three dots on the email in the upper right corner and it will tell you if your client has read the email, clicked the links, etc. It's a great feature!

Gamboge Lynx

Blush Cat Thank you! I didn't know about this feature!

Rosé pink Pony

Blush Cat I didn't know it exists, yay!! However, I do not see the 3 little dots next to the email. Maybe I am just missing it...